Privacy Policy

At Monté Carlo, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us. By using our website (montecarloofficial.com), you agree to the terms of this policy.

1. Information We Collect

We collect the information you provide directly when you:

Place an order
Subscribe to our newsletter
Contact our customer support

This information may include:

Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party payment providers)

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders
Provide order updates and notifications
Offer customer support
Send promotional emails (if you have given consent)
Improve our website and services through analysis

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with essential service providers, such as:

Shipping carriers and delivery services
Payment processors
Other partners necessary for processing your orders

We may also disclose your information if required by law or to protect our legal rights.

4. Data Security

We implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee 100% security, and we encourage users to take precautions when sharing personal information online.

5. Cookies

Our website uses cookies to enhance your shopping experience. Cookies are small files stored on your device that help us recognize your preferences and improve website performance.

You can manage or disable cookies in your browser settings.

6. Your Rights

As a United Kingdom or European Union resident, you have the right to:

Request a copy of your personal data
Correct or update inaccurate information
Request deletion of your data (except where required for legal or contractual reasons)

To exercise these rights, contact us at support@montecarloofficial.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the "Last Updated" date will be modified accordingly.

8. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@montecarloofficial.com.

Last updated: 12 February 2025